Forge Wellness & Recovery (“Forge,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website, services, and online platforms.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related online services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name and contact information
- Email address and telephone number
- Information submitted through contact or consultation forms
- Appointment and scheduling information
- Information related to your health, wellness, or treatment interests when voluntarily submitted
- Payment and billing information
- Information submitted through online forms, surveys, or other website features
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use information we collect to:
- Respond to inquiries and requests
- Schedule and manage appointments
- Provide and coordinate services
- Communicate with you about appointments, services, and account-related matters
- Process payments
- Improve our website and services
- Maintain website security
- Comply with applicable legal and regulatory requirements
- Provide information about Forge services when permitted by law and your communication preferences
3. Health Information
Information related to your health, medical history, treatment, medications, laboratory results, or other health information may be subject to additional privacy protections under applicable federal and state laws.
Where applicable, Forge will handle protected health information in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable privacy requirements.
Our separate Notice of Privacy Practices, where applicable, provides additional information regarding how protected health information may be used and disclosed.
4. Information Sharing
We do not sell your personal information.
We may share information with trusted service providers and business partners when necessary to operate our business and provide services. These may include providers involved in:
- Appointment scheduling
- Electronic medical records
- Payment processing
- Laboratory services
- Communication and messaging
- Website hosting and technology
- Administrative and business services
We may also disclose information when required or permitted by law, including to comply with legal obligations, protect our rights, prevent fraud, or protect the safety of our patients, employees, or others.
5. Cookies and Website Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to improve website functionality, understand website traffic, and improve our marketing and user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Communications
If you provide your telephone number or email address, you may receive communications related to appointments, services, account information, or other matters you have requested.
Where permitted by law, you may also receive promotional communications. You may opt out of promotional emails by using the unsubscribe option provided in those messages.
For text messaging, standard message and data rates may apply. Message frequency may vary.
Mobile Messaging Privacy
If you provide your mobile phone number and opt in to receive SMS or text messages from Forge Wellness & Recovery, your mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information described in this Privacy Policy exclude SMS/text messaging opt-in data and consent; this information will not be shared with third parties for marketing purposes.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Third-Party Websites
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party services you use.
9. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
10. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including rights to request access, correction, or deletion of certain information.
Requests involving protected health information may be subject to additional requirements and procedures under applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
Forge Wellness & RecoveryMesa, Arizona
480.613.7577
info@myforgewellness.com
This Privacy Policy is intended to provide general information about Forge's privacy practices and does not replace any applicable Notice of Privacy Practices or other legally required privacy notices.